Interactive vocal services, web callback, sending and receiving services for vocal messages

1. INTRODUCTION
2. EXAMPLES OF APPLICATIONS
3. I-MEDIA'S SERVICES

1. INTRODUCTION

A Web Callback button enables your web site's visitors to enter into telephone contact with your firm at the click of a mouse.

Through a completely individualized interface, web users can ask you to call them back immediately or at a fixed time, either on a mobile phone or land line.

Click on the diagram for an enlarged view

With Web Callback, you give your web site all the functions of a true Web Call Center without the slightest need to invest in hardware.

Real time interactivity and response: guide your current or prospective customers or partners instantly to the information they are looking for.
E-business dimension: optimize the service you offer and optimize your customer relations thanks to the telephone link.
Flexibility: the call button is usable with any PC (Microsoft(r) Windows(tm) 95/98/NT/2000) and is 100% compatible with all telephones and switchboards.
Multiple media: by putting the call button on all your contact media (web sites, e-mails, advertising banners), you're giving a big boost to your Internet contact opportunities.

2. EXAMPLES OF APPLICATIONS

Customer assistance on a web site.
Browsing aids.
Appointment making.
Product availability requests.
Hotel reservations.

3. I-MEDIA'S SERVICES

Simplify and optimize your customer relations.
Web Callback is suitable for all types of web site (corporate, e-business, content portals, etc.). It is intended for companies wishing to help along communications with current or prospective customers or partners. By incorporating a call button into your site, you are empowering your contacts with the ability to reach you in an individualized way. Better still, this can be done from any country in the world.
One to one
With a simple web browser, you can access our extranet to find out whom it is you're calling, thereby guaranteeing them an personal welcome.
Increase your leads
Responsiveness, flexibility, a more individual relation, the ability to converse, and the potential richness of the sales argument make Web Callback a great tool for increasing feedback and an excellent way of accompanying and optimizing mailshots.

Web Callback is a very economical service and can be put into effect very quickly. All you need to do is add the call button to your site and prepare to receive all those calls.